CLARITY CARE MEMBERSHIP
PREMIUM CARE.
YEAR-ROUND PROTECTION.
The Clarity Care Membership gives you regular, scheduled maintenance detailing at a locked-in member rate, plus discounts across our full range of services. Members commit to a minimum of 3 months, after which the membership can be paused or cancelled at any time with 7 days’ notice.
Easy Steps to Make Your Car Shine
Membership Tiers
Clarity Care Membership – Standard
Perfect for owners who want their vehicle kept in excellent condition year-round with regular professional care.
What's included in every visit:
- Soft exterior wash (two-bucket method with snow foam pre-wash)
- Wheels and tyres cleaned and dressed
- Interior vacuum (floor mats, footwells and seats)
- Interior wipe-down (dash and surfaces)
- Door and boot jambs cleaned
- Windows cleaned inside and out
- Air freshener
Clarity Care Membership – Premium
Everything in the Standard membership, plus additional treatments to keep your vehicle in showroom condition throughout the year.
Includes everything in Standard, plus:
- Iron decontamination treatment every 6 months
- Interior steam sanitise every 6 months
- Leather conditioning (where applicable)
- Engine bay clean annually
Pricing By Frequency
Standard Membership
Premium Membership
Standard Membership
Premium Membership
Standard Membership
Premium Membership
Member Discounts
All Clarity Care Members receive the following discounts on add-on services (includes promotions and already discounted offers).
all detailing services (Maintenance Detail, Full Detail, Enhancement Detail, Pre-Sale Detail)
off ceramic coating packages
off window tinting
off Paint Protection Film / PPF
Discounts apply to the quoted price at time of booking and cannot be combined with other promotions or offers.
Referral Perk
— Members Only
As a Clarity Care Member, if you refer a friend or family member who books and completes any service with us, you will receive one of the following as a thank you:
$75
CREDIT EACHA $75 account credit will be added to your account and their account once completed.
The referral perk is available to active Clarity Care Members only.The referral must be mentioned at the time of the referred customer's booking.Credits cannot be redeemed for cash and are valid for 12 months from the date of issue.
Members Only Perks
- Members Only
- Quotes 24/7 from our referral booking
- Active membership required
Membership Terms
Minimum Commitment
- All memberships require a minimum commitment of 3 months from the date of the first scheduled visit. After the 3-month minimum, members may pause or cancel at any time by providing 7 days' written notice via email to hello@claritycarcare.com.au.
Frequency & Scheduling
- Your selected frequency (weekly, fortnightly, or monthly) determines how often visits are scheduled. Visit days and times are agreed at sign-up and are subject to availability. Changes to scheduling require at least 48 hours' notice.
Payments
- Membership pricing is based on the vehicle's size and condition at sign-up. Prices listed are starting rates. Final pricing is confirmed before the first visit. Membership rates are locked in for the duration of the minimum 3-month period and are reviewed annually.
Pausing Your Membership
- After the 3-month minimum period, members may pause their membership for up to 8 weeks in any 12-month period. Pauses must be requested with at least 7 days' notice. Billing is suspended during an approved pause period.
Cancellations
- After the 3-month minimum period, cancellation takes effect at the end of the 7-day notice period. No refunds are issued for any portion of a billing cycle already paid. Cancellation during the minimum 3-month period is not permitted except in exceptional circumstances at Clarity Car Care's discretion.
Booking Terms & Conditions
Deposits
A $50 non-refundable deposit is required to confirm all bookings. The deposit is deducted from the final invoice on the day of your service.
Deposits are collected at the time of booking via bank transfer or card payment. Your booking is not confirmed until the deposit has been received.
Cancellation or rescheduling with more than 24 hours' notice
Cancellation or rescheduling with more than 24 hours’ notice
If you need to cancel or reschedule your booking and notify us more than 24 hours before your scheduled appointment, your $50 deposit will be transferred to your new booking date. No deposit is forfeited in this case.
Cancellation or rescheduling with less than 24 hours’ notice
If you cancel or request to reschedule with less than 24 hours’ notice before your appointment, the $50 deposit is forfeited. A new deposit will be required to secure a new booking.
No-shows
If you do not attend your scheduled appointment without prior notice, the $50 deposit is forfeited. A new deposit will be required to rebook.
Cancellation by Clarity Car Care
In the event that Clarity Car Care needs to reschedule your appointment, we will notify you as soon as possible. Your deposit will be transferred to the new booking date, or refunded in full if you prefer not to rebook.
Late Arrivals
Please arrive within 15 minutes of your scheduled appointment time. If you are running late, please contact us as soon as possible on 0449 613 354. Late arrivals may result in a reduced service time or the need to reschedule, at Clarity Car Care’s discretion.
Vehicle Condition
Pricing is based on the vehicle’s size and condition. Vehicles in significantly worse condition than described at the time of booking may incur additional charges, which will be communicated and agreed before work commences. Clarity Car Care reserves the right to adjust the quoted price where the actual condition of the vehicle materially differs from what was described.
Pre-Existing Damage
Clarity Car Care takes care to inspect vehicles before work begins. Any pre-existing damage, scratches, chips, stains, or defects will be noted and communicated to you prior to the service. Clarity Car Care accepts no liability for pre-existing damage.
Satisfaction
Customer satisfaction is important to us. If you have any concerns about the work carried out, please raise them with us within 48 hours of your service. We will assess the concern and, where appropriate, rectify any issue at no additional charge.
